Customer Service: We Communicate Well
Date and Time
Tuesday Feb 23, 2021
9:00 AM - 10:30 AM CST
February 23, 2021
Location
UW-Stout Microsoft Teams Online
Fees/Admission
$200.00 or $525.00 for all 3 sessions
Website
https://www.uwstout.edu/outreach-engagement/lifelong-learning/leadership-development/leadership-inst
Contact Information
Dr. Marya Wilson
715.232.1325
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Description
Communication is key to the success of any organization and at every level. It is the most vital point of success in any customer service interaction. This session will focus on the construction of messages as well as how to ensure they are understood by the customer. The day will be an interactive and hands-on experience in communication with our customers. We will practice verbal, online (phone and video), and written communication practices to ensure the best service for your organization.?
